Migrating from Mulesoft to a Scalable, Cost-Effective Custom Integration Platform

Customer Background & Challenge

A quality management solutions provider for healthcare and life sciences faced challenges as its integration system failed to keep up with its growth. What was once a reliable solution became a costly bottleneck, driving up expenses, slowing operations, and limiting flexibility. Managing electronic quality management (eQMS) workflows across multiple systems became increasingly complex, leading to data inconsistencies, inefficiencies, and rising maintenance costs.

Key Challenges:

• Rising Costs – Mulesoft’s subscription fees escalated as the company grew.
• Limited Flexibility – The rigid architecture made customization difficult and stifled innovation.
• Data Silos – Disconnected systems resulted in inconsistent, unreliable data across teams.
• Operational Bottlenecks – Manual workflows slowed processes and increased overhead.
• Complex Maintenance – Over-engineered integrations made troubleshooting resource-intensive.
• Inconsistent Customer Experience – Disjointed integrations led to service delays and inefficiencies.

Our Solution: A Scalable, Cost-Effective Integration Platform

Pravartan successfully rebuilt Mulesoft integrations into a custom, scalable integration framework tailored to the company’s needs. Designed as an extension of the eQMS system, this new architecture streamlined data flows, reduced maintenance overhead, and improved system performance—while cutting integration costs.

Seamless Migration to a New Platform

• Designed the new integration layer as a native module of the eQMS platform, allowing seamless connectivity with ERP and CRM systems.
• Optimized data flows, ensuring faster and more reliable transactions across business-critical applications.
• Mulesoft’s elimination reduced licensing costs and resource-intensive maintenance efforts.

30% Improvement in Operational Efficiency

• Automated key business processes such as scheduling, tracking, and approvals, improving efficiency and streamlining integration performance.
• Leveraged built-in platform modules to reduce redundant coding, simplifying workflow management.

Future-Ready, Scalable Architecture

• Developed a modular integration framework, ensuring flexibility for future business needs.
• Created a reusable architecture that supports rapid deployment of new integrations.
• Simplified system updates and expansions allow faster adaptation to evolving business requirements.

Technologies & Architecture: A Scalable, High-Performance Framework

Pravartan's product engineering team leveraged a modular architecture built on Java, JavaScript, and cloud-native components. The new system was designed for high performance, reduced maintenance complexity, and seamless enterprise compatibility while eliminating Mulesoft’s constraints.

Core Technologies & Their Role

• JavaScript – Powered the custom integration workflows, ensuring a smooth migration from Mulesoft while maintaining compatibility with the new platform.
• Java – Served as the backend framework, enabling scalable execution, robust integration processing, and secure data transactions.
• Kafka – Implemented for real-time data streaming, ensuring low latency reliable communication between critical business systems.
• GraphQL – Flexible, high-performance APIs enabled dynamic data retrieval and optimized API efficiency.
• MongoDB Atlas – Chosen as the primary integration database, offering scalability, fast query performance, and simplified cloud-based management.

Architectural Design for Performance & Scalability

• Modular Framework – Built with reusable components for database access, authentication, and API calls, reducing development overhead and improving extensibility.
• Process Automation – Automated scheduling, tracking, and validation workflows minimized manual intervention and improved operational speed.
• Optimized JavaScript Execution – The new platform streamlined JavaScript processing, enhancing backend efficiency and deployment speed.
• Agile Development Model – Enabled rapid iteration, seamless feature deployment, and real-time alignment with evolving business needs.

Business Impact & Results

• ✔ 40% Cost Savings – Eliminating Mulesoft subscription fees significantly reduced operational expenses.
• ✔ 20% Faster Service Delivery – Streamlined integrations eliminated data fragmentation, enabling quicker customer interactions and issue resolution.
• ✔ 30% Faster Development Cycles – A modular integration framework allowed faster deployment of new features and simplified maintenance.
• ✔ Improved Productivity – Automated workflows reduced manual effort, boosting team efficiency.
• ✔ Seamless Transition – The migration was completed without disruptions, ensuring a smooth shift to the new platform.

Conclusion: A Scalable, Future-Ready Integration Strategy

As IT landscapes evolve, businesses need flexible, scalable integration frameworks to stay competitive, reduce complexity, and support growth. By replacing Mulesoft with a cost-effective, future-ready integration platform, the company gained full control over its integrations, lowered costs, and improved performance.